Luckily for my productivity this afternoon, the Facebook page-loading feature was not working for me. I’d get two or three articles and that was it. But when it comes to wasting time, I am relentless. I decided to do a little digging and figure out why the content loader was failing. Since I spend a few hours every day debugging Web applications, I figured I could get to the bottom of things pretty quickly.
First thing to do: check the console in the debugger tools to see what sort of messages are popping up. I opened up the console, but rather than lines of informative output, I saw this:
This is a browser feature intended for developers. If someone told you to copy-paste something here to enable a Facebook feature or “hack” someone’s account, it is a scam and will give them access to your Facebook account.
See https://www.facebook.com/selfxss for more information.
It is quite possible that most major social media sites have a warning like this, and all of them should. A huge percentage of successful “hacks” into people’s systems are more about social engineering than about actual code, and this is no exception. The console is, as the message above states, for people who know what they are doing. It allows developers to fiddle with the site they are working on, and even allows them to directly load code that the browser’s security rules would normally never allow.
These tools are built right into the browsers, and with a small effort anyone can access them. It would seem that unscrupulous individuals (aka assholes) are convincing less-sophisticated users to paste in code that compromises their Facebook accounts, perhaps just as they were hoping to hack someone else’s account.
I use the developer tools every day. I even use them on other people’s sites to track down errors or to see how they did something. Yet it never occurred to me that I could send out an important-sounding email and get people to drop their pants by using features built right into their browsers.
It’s just that sort of blindness that leads to new exploits showing up all the time, and the only cure for the blindness is to have lots of people look at features from lots of different perspectives. Once upon a time Microsoft built all sorts of automation features into Office that turned out to be a security disaster. From a business standpoint, they were great features. But no one thought, “you know, the ability to embed code that talks to your operating system directly into a Word doc is pretty much the definition of a Trojan Horse.”
So, FIRST, if anyone asks you to paste code into the developer’s console of your browser, don’t. SECOND, if you are in charge of a site that stores people’s personal data, consider a warning similar to Facebook’s. Heck, I doubt they’d complain if you straight-up copied it, link and all. THIRD, just… be skeptical. If someone wants you to do something you don’t really understand, don’t do it, no matter how important and urgent the request sounds. In fact, the more urgent the problem sounds, the more certain you can be that you are dealing with a criminal.