Warranty

Most software you get comes with a carefully worded non-warranty. For instance, every time I launch my debugger, it comes up with the message “There is no warranty. Type ‘warranty’ for details.”

I’m not as keen on this one, as I intend to stand behind my work, but I can’t afford to be held responsible if someone does something stupid and loses their life’s work. Also note that I tweaked the EULA a bit (see previous post).

Oh, yeah, one more thing. Everyone’s doing it and I guess there must be a reason for that. THERE IS NO WARRANTY! Jer’s Novel Writer (JNW) is sold as-is and once YOU make the decision to put it on your computer you accept responsibility for whatever happens. Anything I might say or might have said that sounded like a warranty is not one. Sure, you could take me out and get me all liquored up and I’ll probably say whatever you want to hear (and you’re welcome to try), but sorry, Chumley, that won’t count. Anyone claiming to represent Jer’s Software Hut who says there’s a warranty is a big, fat liar.

Furthermore, if I say something like, “Hm, I think Jer’s Novel Writer is just what you need!” don’t go getting cheesed if you later discover that JNW was in fact not just what you needed. (I’ll bet you won’t be cheesed, though.)

I’d like to, but I just can’t promise that you’ll never lose work. No one can make a promise like that. Stuff happens. If through some bizarre set of circumstances your computer is damaged, you will have my sympathy but that’s all. This software was created for writing novels, not running space shuttles or guiding smart bombs or anything else where someone could get hurt. It says something about our society that I even have to point that out, but there you go.

I know it’s going to happen. I’m going to get a call from someone who’s been working on a project for months or years, and lightning will strike while he’s saving and his file will be lost. He’ll contact me and I’ll ask him “When was the last time you backed up your work?” and he’ll say “Never” and I’ll say “Oh. Well, you’re screwed.”

You are your own best warranty. Back up your work often. I’ll put some tips on how to do that at JersSoftwareHut.com.

Enough of all this technical jargon and legal jibber-jabber! Click “Accept” and let’s get started!

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Again, not the final wording. I like the “sorry, Chumley” part the best. As I have now also indicated in the EULA entry, I am appealing for reasonableness rather than air-tight legal protection. I also think that by making it fun and relatively short that I greatly increase the chances that people will read it, and accept the software in the spirit in which it is offered.

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