An Open Letter to Insight Express

I just took a survey from you guys, and after it was over, was told I didn’t meet the qualifying criteria.

What the fuck? Is this the respect you have for my voluntary participation in your marketing plan? Granted, my feedback was “all insurance companies are the same,” but that is inherently valuable data.

Maybe you should figure out the qualifying criteria before you waste my time with questions where I’m seriously asked to differentiate Progressive and GEICO. You know, out of respect for the people providing you valuable data.

Jerry Seeger
Opinionated Guy

2 thoughts on “An Open Letter to Insight Express

  1. I ripped Comenity Bank a new one last Sunday. They asked how I felt about the service and I told them. You and I may be dealing with the same group of people, only mine never got back to me. :(

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