DevOps and the Invisibility of Success

Some of you may have heard that some new guy owns Twitter now. You may also have head that despite the dire hand-wringing by <insert people you don’t like>, Twitter is still running. Therefore, you might be tempted to conclude, all those engineers weren’t really necessary in the first place.

There are a lot of people working around us right now whose job it is to keep bad things from happening. I worked in a very small tech company once, and the boss was constantly trying to reduce the hours of our only IT person because clearly things were running just fine. When the people are doing really well at keeping bad things from happening, we forget we need them at all.

Twitter manages gazillions of data, and they propagate that information around the world in near-realtime. So many ones, so many zeroes. And right now, all those tweets are still flying around, and we’re willing to believe for a moment that Elon Musk is not simply an idiot baby of blood emeralds, but some kind of business smart guy. Twitter is still running! But that’s a tribute to the hard-working people who don’t work there anymore.

Elon has seen things running smoothly, and has not stopped to credit the people who are responsible for that. Quite the opposite, in fact; he has sent them packing. The plane is autopilot; it is a credit to the people who built the plane that it may go quite a while before slamming into a mountainside.

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