We discovered the other night that the battery backup for our digital phone service is not working. I’d fiddled with it, without success, so I resorted to reading the instructions. Crazy, huh?
The last instruction was to unplug the unit while doing all the previous steps. That was followed by: “If you do not have a dial tone, please call us at…”
Sounds like an example I’d like to show the students in my Practical Writing class when I’m discussing how NOT to write instructions!
Wot’s dis RTFM stuff?