I’ve been doing some geekery with Drupal lately. Drupal is a free, open-source server application that makes it easier to build really complex Web sites. It allows you to create complex data types and establish relationships and do fancy database stuff… without actually touching the database. That’s not too shabby. Drupal is rapidly becoming more popular, but there are a few things standing between Drupal and world domination. At the top of the list is the Drupal Attitude.

I will illustrate with an example. Things will get geeky for a while as I set the stage, then mellow out as I focus on the human interactions between various groups.

From a technical standpoint, Drupal’s biggest flaw is that it sucks when it comes to many-to-many relationships. Imagine I have a data type called “shirt” and another called “color”. It is very easy for me to set up “shirt” so that it can have several colors. So, when I look at a specific shirt in my database I can see that it has red and yellow in it. That’s all pretty straightforward.

The catch comes when I want a list of all shirts with yellow in them. If I had direct control over the database, many-to-many relationships like this are trivial and do not diminish the performance of the server. Drupal has no built-in way to get a list of all shirts with yellow in them.

But wait! Drupal is open source, and better yet has been built to be easy to extend by outside programers. Into this glaring hole in Drupal several folks have stepped forward with modules that solve the problem in a variety of different ways. Some of these methods are clever (one uses the indexes built by the search engine, for instance), but all have trade-offs and weaknesses.

So, you’re a Drupal developer, and you want a list of shirts with yellow in them. Which module do you use? Each module works differently, each requires some installation and fiddling to get working. Then there are the two modules by the same guy that are for similar but different purposes, yet the actual differences are not spelled out very clearly. What would help a lot would be some concrete examples of when to use which.

Now we’re getting closer to the Drupal Attitude. Remember as I rant about this that all the modules I’m evaluating are free, posted by geeks who wanted to contribute to make Drupal better. So, some slack-cutting is in order. BUT…

I had already spent more time than I had available trying to figure out which module to use, when I found a question posted by a guy asking “can I use this module for x”, where x was very similar to what I needed. “Aha!” thought I, “Now we’ll get a definitive answer!” Except that the response to the question was, “In this discussion (the article was about the differences between two modules) we want to focus on generalities, not specific applications. You should download both modules and fiddle with them for a few hours to determine which is right for you.” Or something like that. Notably absent from the answer was a pointer to where specific questions would be answered.

The guy who asked the question responded a bit harshly, pretty much saying, “Would it kill you to just answer my question? I don’t want to spend hours learning something you already know and could tell me in fifteen seconds.”

Well, this is just the sort of uppity user that the Drupal community loves to hate. Several people piled on in defense of the developer who had refused to answer the question. “He’s doing this for free, he’s helping the community, you should be grateful, blah, blah, blah.” None of them deigned to answer the original question either. There is a real, entrenched cadre in the Drupal community that says, “we learned things the hard way, and you should too.” Who needs documentation when you can read the source code?

Let’s step back for a moment and ask ourselves, “Why did the developer give this code back to the Drupal community?” The obvious answer, the one everyone talks about, is that he wants to make things easier for other Drupal users. That is a noble motivation and one I wholeheartedly support. He wants to be useful. Perhaps he just isn’t aware that a huge part of utility of software lies in the documentation. Perhaps he isn’t aware that a few choice examples of what his modules are meant to accomplish would have cost him an hour of his time and improved the acceptance of his work dramatically. He’s a coder, after all, not a marketer or a technical writer.

Even with all that, however, when someone, in the form of a question, contributes to the documentation by providing a specific example, he didn’t answer the question. No light came on that even if that was not the place for the question, then spending five minutes creating an FAQ would have helped the community far more than adding a new feature to his software. So an opportunity to spend just a few seconds and make his contribution to the community better went completely ignored. His supporters congratulated him for not capitulating to the demands of his potential users for more clarity.

Any of them could have stepped up and helped the newbie, probably in ten words or less, but none did. None of them wanted improved documentation. “We had to learn it the hard way, so you should too,” with a side order of “we make lots of money because we’ve figured all this stuff out.” Ladies and gentlemen, the Drupal Attitude.

If the guy posted his module but doesn’t seem interested in making it useful, then why did he post it? Well, he’s certainly getting lots of love from the people who figured out his work the hard way. They can all feel good about how smart they are.

And in the end, should I be thankful this guy shared his work with the rest of us? Actually, no. In my case, the presence of his modules ultimately had negative value. They cost me time, and never getting an answer about which was appropriate for my task, I went with a module developed by someone else.

So, Drupal contributors: If you don’t want to document your module, and you don’t want to answer straightforward questions from people who need to get a job done in limited time, don’t bother posting your fucking module at all. I don’t have time for endless fiddling and I sure as hell don’t have time for the Drupal Attitude.

1

Sweet!

Thanks!