Posts Tagged ‘marketing’

0
Thanks!
ObservationsObservations

Opportunity Lost

October 31st, 2011

The other day I opened the cabinet to grab some cold cereal. I wasn’t sure which specific cereal I was going to have, I just knew that a bowl full of yummy not-too-sweet flakes with some almond milk splashed over them would be tasty. Probably I’d slice a banana over the cereal.

So, surveying the candidates with an open mind, I was confronted with… anonymous boxes. Black-and-white panels of nutrition information. I selected a cereal and resolved to put it away with the other edge showing, so my poor tired eyes could identify that box better the next time.

It turns out the other side was no better, and I realized that all the cereal boxes in the cabinet used the side panels as junk space.

Big mistake, I say. In the case of cereal, all the marketing is on the front of the box, with stuff on the back of the box to keep the kids without TV in the kitchen occupied. The packaging designers are missing an important opportunity.

There are two phases to marketing a box of cereal; first you get it off the store shelf and into the shopping cart. That’s what the front panel does. But the marketing isn’t over then; cereals are still competing to get from the box to the bowl. The winner of that contest empties the box faster. It’s about selling the next box.

That competition is all about the side panels. If I were king of a cereal company, the boring stuff would be on the back, and the side panels would be devoted exclusively to “Hey! Look at me! I’m yummy!”

3
Thanks!
ObservationsObservations

Do Not Attempt

October 23rd, 2011
This episode will grow.

The Title of this episode commonly appears as fine print in television commercials, where the advertiser wants to make sure no one holds them responsible for someone else being stupid.

I may add to this post, but here’s the one that forced me (yes, forced) to write this little episode:

  • Do not attempt an automobile collision while someone is hanging from the side of one of the vehicles, on the side of the collision.
  • Do not jump out of an airplane while holding a sphere of electricity and then hurl said sphere into a cloud that you are falling toward, filling it with lightning.

I know you were going to.

2
Thanks!
Idle Chit-ChatIdle Chit-Chat

The Illusion of Helping

September 22nd, 2011
"Pass it on" makes you feel better, but it doesn't accomplish much.

Recently I vowed to cut off my considerable hair for charity. Thanks tons to the people who have stepped up to help. You guys are awesome! We made 5% of the goal in the first day. Hooray!…? Now we’re at 6% (the widget in the sidebar is bad at math) and it looks like my hair will reach the ground before the target is reached.

Marketing is a big factor, of course, and I have some observations about that below. First I’d like to share some thoughts about the culture of Facebook as it relates to fundraising. In a nutshell, Facebook has created a culture that allows people to feel like they’ve helped out when in fact they’ve done pretty much nothing. I don’t really think this is bad (pretty much nothing is better than nothing), but it exposes a way that Facebook could change the economics of fundraising for the better.

When I set up Hair Today, Gone Tomorrow, I went through a site that makes fundraising easier, and that site allows you to automatically pimp out your fundraiser on Facebook. Naturally I used this option.

I don’t have a huge circle on Facebook, but right away people responded. They ‘liked’ the post. They passed on the link. Strangers liked it. With two exceptions (who would have donated anyway), the post-likers and link-passers didn’t donate, yet I’m sure those folks felt like they had helped. “I won’t donate, but if I pass this on, maybe someone else will.”

Of course, calling attention to a cause you think is worthy is a good thing to do. Certainly better than nothing. Alas, in the Facebook universe, it’s only a tiny bit better than nothing. Almost not measurably better than nothing. About a dollar less in value than donating a buck.

I don’t think it’s cheapness that creates these not-so-helpful helpers. If it were as easy to donate a buck as it is to ‘like’ a post, I bet 5% of the likers would make that gesture. As it stands, you have to click a link and fill out a form. If you’re planning on making a large donation, the hassle is pretty insignificant, but it’s a lot to go through when your beneficiary is only going to get a small amount.

If it was as easy to make a small donation as it is to like a post, and there was a “54 people have tossed in a buck” message, with a list of the buck-tossers, fundraising might be fundamentally altered.

In the meantime, when you pass on a link to a cause you believe in, how about starting with “I tossed in five bucks! How ’bout you?” If it’s worth passing on, it’s worth taking a little of your own time to back it up.

I have now promoted my fundraiser in three different ways (the fourth will launch Monday), and I’ve learned a few things.

  1. The most effective marketing method by far has been direct email. Spam makes a little more sense to me now.
  2. Facebook and this blog are terrible marketing tools.
  3. Some folks I thought would have a strong opinion about my aging-hippie look (pro or con) haven’t weighed in. Perhaps I misjudged the Q Score of my Fabio-crushing man-mane.

The next leg of the campaign will be called “Match this, Tim!” The new Apple CEO has announced a pretty generous charity matching program, and I’ll be twisting arms around the office. I don’t think Tim’s going to be able to match my flowing tresses, however.

But seriously, tresses aside, if you haven’t already, pitch in to make a young chemo patient’s life a little less awful. It’s worth doing, and it’s not an illusion.

1
Thanks!
ObservationsObservations

I’m Sure it’s a Coincidence

August 5th, 2011
For all the noise they make, Apple can be pretty subtle.

As an employee of your favorite fruit-flavored gadget company, I find myself noticing some interesting things about the way my employer promotes itself. For instance, there are the buildings of Infinite Loop. There are signs at the entrances to the campus, but on the buildings there are no logos.

No logos on any of the other buildings Apple occupies. No logos on the big gray busses that glide up and down the freeways, taking workers to and from Cupertino. (The busses have WiFi, of course.) No logos on the shuttles to the railway stations or on the bikes you can check out to travel between buildings.

You’d never know, driving on I-280, that you were passing through a company that has more cash on hand than the Unites States.

So why wouldn’t a company as intent on spreading its brand take advantage of putting their logo on stuff they already own? I think because it would almost become a joke in iCupertino. There would be an apple on every damn thing in the city. HP used to have a big presence here, but now Apple’s new mother ship will be built on their old campus. (Business note: few places in the world will have greater demand for sandwiches and beer than the one-block radius around the new Apple campus.) Seagate’s here, and plenty of other companies, and they put up the signs. Apple just is.

But none of that is why I sat down to write this little episode. I’m watching baseball right now, and an ad for the iPad 2 came on. It’s a nice, friendly ad, and one of the little vignettes it plays is of a very small child writing his first words with his finger.

The camera moves over the iPad (2!) as the child completes the ‘n’ in ‘lion’. His penmanship is pretty good. (I know it’s a ‘he’ because he’s wearing blue.)

Of course, Lion is also the name of the operating system Apple released last week. Coincidence, I’m sure.

1
Thanks!
ObservationsObservations

New Album Out!

June 16th, 2011

I haven’t seen the cover for the Foo Fighters’ new album, but if the song I heard today is any indication, it’s pretty easy to imagine what it looks like. Here is my humble rendition:

The cover to the newest Foo Fighters album

1
Thanks!
WritingWriting

Submitted a Freakin’ Story

June 8th, 2011
And it's about time, too.

Just finished rebuilding the ending to a story and getting it off to a publisher. It has been, I think, six months since I submitted anything, let alone to a pro market. I really like this story but the ending has never been as strong as it is now. I hope.

Over the next couple of days I’ll be getting another story out to an anthology. It’s a story I wasn’t sure would ever find a home, but this might just be its chance.

There’s another very short story I might send over to Piker Press, so they don’t forget me completely, and because it’s fun to share.

0
Thanks!
ObservationsObservations

Now with Extra Extras!

May 24th, 2011

I’ve seen a few car advertisements lately, and one thing’s for sure: they’re sure putting a lot of gizmos into cars these days. But where some people see “cool feature”, I see “distraction” and “point of failure”. Electric windows were bad enough, now it seems I’d be hard-pressed to find an automobile that doesn’t tie my shoes for me and tell me how devilishly handsome I am.

If I were king of an auto company, every new proposed feature my marketing whiz kids threw at me would have to answer these questions:

  1. Does it add weight to the vehicle?
  2. Does it divide the driver’s attention?
  3. does it require an instruction manual?
  4. Does it increase maintenance costs?
  5. How many different ways can it break?
  6. When it breaks, how will that affect the owner of the car? (Crash? can’t roll up the windows? Can’t unlock the door?)

I don’t know if there exists a new car (within reason) that I would prefer over my ten-year-old, already-too-fancy car.

0
Thanks!
ObservationsObservations

Note to Chrysler Marketing: Dictionary.com is Free

April 28th, 2011

I was waiting at a traffic light today, thinking about the name of the car in front of me. Thinking about it more, perhaps, than the Chrysler marketing department did.

The car is a modern, sporty car, with aggressive and unique styling. It looks fun to drive. The name: Chrysler Crossfire.

Crossfire. As in: “If you get caught in the crossfire, you could be killed.” Crossfire. Military planning is filled with ways to get your enemy in crossfire.

Though maybe it’s a good name. Maybe the Chrysler Crossfire is a car that’s pretty exciting — unless you’re in it.

0
Thanks!
ObservationsObservations

Hey! Wait a Minute…

February 6th, 2011
The offer was weak enough without the loophole.

This morning I got an entreaty from c|net (though apparently now they’re just cnet) to remain an active participant in their community. I haven’t been on the site in a long time, and perhaps they’re paring down their spam lists. As an incentive for me to opt back into their site, they offer the chance to win an Amazon Kindle.

Since I’m interested in owning one of those electronic book thingies, I checked the fine print to see how many they were giving away. The answer: one. I don’t like my chances there.

But wait! While looking for the list of prizes I noticed the following (sloppy formatting theirs, emphasis mine):

3. Promotion Period. The Promotion begins on January 24, 2011 at 12:00:00 PM ET and ends at 11:59:59 PM ET on January 31, 2011(the “Promotion Period”).

4. Entering:

To enter this Sweepstakes, go to your email inbox. Find the email from CNET Membership and open it. Look for the red button that says “Keep me connected.” By clicking this during the Promotion Period, you will receive an entry into this Sweepstakes.

(The sloppy formatting was also why I had a hard time finding the prize list – a list of one.) The flashy email copy above the fine print is dated February 3, 2011, and it was actually sent on the 6th. A week after the contest was over.

Chances are this mix-up is due to incompetence rather than malice, but CBS Interactive Inc. won’t be hearing from me.

0
Thanks!
ObservationsObservations

The What Now?

January 20th, 2011

Range Rover has introduced a new version of their suburban assault vehicle, a massive beast that will get the kids to soccer practice on time at the cost of $100 per quickly-depleted tankful: the Range Rover Sport. I’m pretty sure they didn’t intend irony when they gave it that moniker, but I have to believe the marketing team that blessed one of the least-sporty vehicles on the road today with that appellation must have had a good laugh when all was said and done.

And… it will work.

2
Thanks!
ObservationsObservations

Ground Control to Lincoln Marketing Team

June 17th, 2010

I’ve noticed a couple of new ads for Lincoln automobiles lately. They’re pretty standard fare; cameras sweep over the body of the car, revealing design details that are somehow supposed to make this car better than Lexus or a Cadillac. Then there is the music. I’ve seen two different ads, with covers of two different songs. The first is Cat Power’s rendition of David Bowie’s classic “Major Tom”, the second is Shiny Toy Guns covering Peter Schilling’s “Major Tom (Coming Home)”.

While both songs have their uplifting moments, you have to wonder about associating your car with songs about a man being killed when his vehicle fails.

0
Thanks!
Idle Chit-ChatIdle Chit-Chat

Making Fun of Microsoft

April 2nd, 2010
Someone has to...

While Apple ads are smug and annoying, Microsoft ads are downright fun. There’s one in heavy rotation right now, featuring a young woman sitting with her laptop at a French sidewalk cafe, talking (in French) about how Microsoft incorporated her revolutionary idea into their new operating system. What was this great innovation that apparently never occurred to the boys in Redmond before?

She thought it would be great if her computer didn’t crash so often.

Wow! Hold the phone, there, Sparky! Not Crashing? That’s some out-of-the-box thinking right there! At least, it’s innovative thinking for Microsoft, apparently.

I suppose if it takes some French chick to point that out for them, well, I’m glad she took the time. My copy of Windows 7 arrived two days ago and is now installed on my Mac. Hasn’t crashed once in the half-hour I’ve run it.

0
Thanks!
Idle Chit-ChatIdle Chit-Chat

The Coolest T-Shirts Ever

February 8th, 2010
Be the first on your block to own one of these beauties!

Every once in a while as my sweetie and I converse, one of us will say ‘that should be on a t-shirt!’ Now she’s gone and done something about it. Now you too can share in the genuis.

quick! do science!!! mug in green

quick! do science!!! mug in green

quick! do science!!!

Sometimes you need a steely-eyed, devil-may-care scientist to get you out of a scrape.

“If you have the interrabang [!?], what would you call this?” the project manager for this endeavor asked me, pointing to the ‘!!!’. After a couple of suggestions we decided on ellipsclamation. Now you know!!!

'40 - The New 39' duffel

40 – The New 39

Know anyone staring down the big 4-0? What they need is a rugged gym bag to let the world know that they aren’t intimidated by the rolling of the decade. With Science (see above) on their side, people can expect to perform at a 39-year-old level at least until 41, maybe even 42!

FAQ: WTF? Mouse Pad

My favorite: FAQ: WTF?

It is the frequently asked question.

All the above designs come plastered on a variety of products, not just the ones pictured here. T-shirts, sweatshirts, tote bags and more await at Harlean’s cafepress store! If you want any of the above printed on something else, I’m sure Harlean (who is a fiction) will be happy to set that up for you.

0
Thanks!
Idle Chit-ChatIdle Chit-Chat

You Know it has to Happen

January 10th, 2010

I’m waiting for the commercial that has:

“I’m Steve Jobs, and Windows 7 was my idea.”

1
Thanks!
WritingWriting

Woefully Unprepared

October 29th, 2009
The World Fanatsy Convention starts when???

At the start of September I had a plan: 1) Spend September finishing a draft of Dark War that my brother could critique and maybe even hand to people. 2) Spend October working on The Monster Within and get it ready for some serious flogging at the World Fantasy Convention. Simple enough.

Dark War started running long (other projects pushed in, I got stuck a couple of times) but I wasn’t too worried. October is a long month. Then, as regular readers are aware, I got a job. For the most part a job is a good thing, what with paychecks coming in, keeping up with technology, and getting to apply my programming skills to make the world a little bit better. It comes at a price, however, and when you jump in on a project that is running behind and people aren’t even sure how behind it is, you can run into a pretty major life suck.

And so it was that I finally took most of today off to prepare for the WFC (after a work meeting that had the benefit of getting me up early this morning). Monster is untouched, which really sucks because the first chapter could have a lot more impact, and my goal in the next few days is to get people to read that chapter. I have no current synopsis, no other sales materials prepared.

This morning I went to the WFC Web site to check out the program, and see what time things were starting tomorrow. The answer: the festivities start tonight. I’m not going to make it. I don’t think I’ll be missing anything critical, except a chance to rub elbows with people who might give me money for my work. Tomorrow I’ll hit the ground running.